Effective date: [DATE] · Company: [LEGAL BUSINESS NAME] ("Flowjoy", "we", "us")
1. Introduction
This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, create an account, or purchase a Flowjoy subscription. By using our services you agree to the practices described here.
2. Information we collect
Information you give us: your name, business name, email address, phone number, billing address, and the account details you enter at checkout.
Payment information: card and billing details are collected and processed by our payment provider ([Stripe/other]). We do not store full card numbers on our own systems.
Information collected automatically: device and browser type, IP address, pages viewed, referring links, and similar usage data gathered through cookies and comparable technologies.
Content you create: the contacts, messages, funnels, and other data you add while using the platform.
3. How we use your information
We use your information to create and manage your account, process payments and renewals, deliver and improve the service, provide customer support, send service and billing notices, prevent fraud and abuse, comply with our legal obligations, and — only where you have opted in — send marketing you can unsubscribe from at any time.
4. Legal bases for processing
Where the GDPR applies, we process your data on the basis of performing our contract with you, our legitimate interests in operating and securing the service, your consent (for optional marketing), and compliance with legal obligations.
5. Cookies
We use essential cookies to run the checkout and keep you signed in, and analytics cookies to understand how the site is used. You can control non-essential cookies through your browser settings or any cookie banner we present.
6. How we share information
We do not sell your personal information. We share it only with: service providers who help us operate Flowjoy (payment processing, hosting, email/SMS delivery, analytics) under contracts that protect your data; authorities where required by law; and a successor entity in the event of a merger or acquisition.
7. Data retention
We keep your information for as long as your account is active and as needed to provide the service, then for any additional period required to meet legal, tax, or accounting obligations, after which it is deleted or anonymized.
8. Security
We use encryption in transit (SSL/TLS), access controls, and reputable infrastructure providers to protect your data. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
9. Your rights
Depending on where you live, you may have the right to access, correct, delete, restrict, or port your personal data, to object to certain processing, and to withdraw consent. Residents of California and the EEA/UK have specific rights under the CCPA and GDPR. To exercise any right, email [email protected]; we will respond within the time required by law.
10. International transfers
Your data may be processed in countries other than your own, including the United States. Where required, we use appropriate safeguards for such transfers.
11. Children
Flowjoy is not directed to children under 16, and we do not knowingly collect their data. If you believe a child has provided us information, contact us and we will delete it.
12. Changes to this policy
We may update this policy from time to time. Material changes will be posted here with a new effective date and, where appropriate, communicated to you directly.
13. Contact
Questions about this policy or your data? Email [email protected] or write to [BUSINESS ADDRESS].
